Anyone requiring non-emergency transportation can ride the CPTA bus. CPTA does not do emergency medical transportation.
To request a ride you may call Monday through Friday between 8:00 a.m. and 5:00 p.m. Request for transportation must be made by 10:00 a.m. the day before transportation is needed by calling the following number: (252) 539-2022 (Ext. 222, 223, 224), 1-800-735-2962 (TDD/TTY) or 1-877-735-8200 (Hearing Impaired).
Yes! Nearly all of our vehicles have wheelchair lifts. Please inform Dispatch when you call that you will need this service so they can make arrangements for you.
You must be prepared to give the dispatchers the following information:
*Your name, physical address and telephone number
*The date and time of your appointment or desired delivery
*Your destination's physical address and/or Doctor Name
Human Services Agencies
Adult Daycare Centers
Child Daycare Centers
Senior Citizens Sites
*Please have the correct fare. (Drivers cannot make change)
*Call us if you need to cancel your ride.
*No eating or drinking on the vehicle. *Vehicle will only wait 3 minutes for you.
*Carry only the number of packages you can safely handle.
*Please respect other passengers on the vehicle (abusive language, etc.)
*No hazardous material or weapons on the vehicles.
*No Smoking on our vehicles!